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Technical Support
Always on support for mission critical systems and priority 1 and priority 2 issues.
HokuApps Technical Support
A Powerhouse Collection of Tools and Services to Enable Digital Transformation

HokuApps Technical Support provides proactive and preventive support from day one, covering the complete lifecycle, enhancing transition support to digital business models. It enables smooth integration of cloud solutions and provides end-to-end supportability for varied landscapes.

Expedited Response Time
Expedited Response Time
  • Quick response to questions and inquiries
  • SLA’s to ensure needs are continually met
  • Power tools to reduce waiting time
  • Migration and system virtualization support
Primary Contact
Primary Contact
  • SPOC focused on your unique needs
  • Personalized training
  • Formal Product Training
  • Industry specific solution consulting
  • 24/7 availability for P1 support
Proactive Guidance and New Release planning
Proactive Guidance and New Release planning
  • New Implementation
  • Product Upgrade
  • Third Party Systems Integration
  • System expansion
  • System consolidation
Increase the Value of Your Technology with HokuApps Support
Increase the Value of Your Technology with HokuApps Support

HokuApps is focused on addressing your unique needs with customizable service options. From handling minor issues to providing overall support, our one of the best infrastructure makes sure that you get a world-class technical support. This will not only decrease overall costs, but also have a positive impact on return on investment as well as the performance of your products. Our team’s collective knowledge and hands-on experience is coupled with expertise across all facets of technology implementation. See how our experts can digitize and webify your business at a rapid rate

Find Professional Services Software Tailored to Your Needs
Find Professional Services Software Tailored to Your Needs
Preferred Care

HokuApps preferred care provides technical support on an individual level. In this plan, a dedicated customer success manager works single-mindedly to improve your internal product knowledge, improvises on the process for issue resolution, and helps in keeping your systems performing at a very high level.

Enterprise Support

Regardless of the method by which you deploy your IT ecosystem – HOKUAPPS Enterprise Support provides you distant support. Our plan covers the entire solution lifecycle.

HokuApps Technical Support Services for Installation, Upgrades, Availability and More

Learn how to solve potential issues before they arise. Collaborate with industry experts, consultants, and support engineers to establish a proactive plan so you can always take advantage of the best practices.

Collaboration & Empowerment
Collaboration & Empowerment

Guide your people to master the skills they need by connecting with HokuApps experts, customers and partners.

Innovation and Value Realization
Innovation and Value Realization

Unlock the business value of existing investments by accessing tools, reports and services for accelerating innovation.

Mission Critical Support
Mission Critical Support

Regardless of your deployment scenario and for whatever issues arise, get the attention you need at the speed you expect.

See How Customers are Succeeding with HokuApps
Teddy Nissan Delivering Business Value
Teddy Nissan Delivering Business Value

See how HokuApps delivered a centralized sales management solution to improve visibility among sales and marketing teams while automating processes.

Big Red Enables Enterprise-wide Collaboration
Big Red Enables Enterprise-wide Collaboration

Read how our experts enabled Big Red to offer best possible service to its customer with least inconvenience possible.

Roofing Southwest Runs Anywhere, Anytime
Roofing Southwest Runs Anywhere, Anytime

Read how next generation of mobile productivity drives success by enabling real-time collaboration between field engineers.